Tele Caller !

Answer incoming calls from  customers, responding to their queries in an efficient and timely manner to ensure customer satisfaction.

Ensure adherence to product scripting in all customer communications.

To attend and respond to customer chat or emails and written request when required.

Fault resolution and raising tickets to the respective departments.

Manage and maintain product related data bases in line with process KPIs.

Ensure quality of data capture from customers.